Report: Technology and the Restaurant business

We are delighted to be sharing some insight into a report released by Bord Bia for the food industry and the impact technology has or will have on the restaurant business. I have highlighted some of the key points below:

Bord Bia FoodService Report for 2018

  • Younger consumers are increasingly asking for tech solutions such as app-based, kiosk-based or online ordering.
  • Expect to see continued demand by consumers and investment from foodservice operators
  • Continued investment in service levels and overall experience will be necessary to maintain overall perceptions of “hospitality” within the industry.
  • As technology evolves and becomes tailored for food businesses, productivity and inventory applications can allow these business to closely track spend than ever before.

One independent restaurant named in the report detailed how to they use technology to streamline areas of their business:

“Our procurement platform gives us a central hub of data to review our purchasing behavior. This one-stopshop is a key component of our operation and will only increase in importance.”

You can read the full report here


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